Privacy Notice
Last Updated: 23 September 2026
Coretrust is committed to protecting the personal data of our clients, prospective clients, website visitors and other individuals who interact with us. This Privacy Notice explains how we collect, use, disclose, retain and protect personal data when you use our website or contact us through our enquiry forms.
This Privacy Notice is intended to provide information about our personal data handling practices in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Personal Data We Collect
When you submit an enquiry through our website, we may collect the following personal data:
- Name
- Email address
- Telephone number
- Service or subject of your enquiry
- Information contained in your enquiry or message
- Any other information that you voluntarily provide to us
We may also collect technical or usage information through website analytics tools, including Google Analytics, to help us understand how visitors use our website and improve its performance and user experience.
2. How We Use Your Personal Data
We may collect, use and process your personal data for purposes including:
- Responding to your enquiries and requests;
- Understanding the services you are interested in;
- Communicating with you regarding your enquiry;
- Providing information about our services where relevant to your enquiry;
- Managing and maintaining our business communications;
- Improving our website, content and user experience;
- Understanding website usage through analytics; and Complying with applicable legal, regulatory or business requirements.
We will only use your personal data for purposes that are reasonable and appropriate in the circumstances and in accordance with applicable data protection requirements.
3. How We Receive and Store Enquiries
Information submitted through our website enquiry form is directed to info@coretrustsg.com for handling by Coretrust.
Enquiry information may be retained within our email systems for the purpose of responding to enquiries, managing business communications and maintaining appropriate business records.
4. Disclosure of Personal Data
We may disclose personal data where reasonably necessary for the purposes described in this Privacy Notice.
Depending on the circumstances, personal data may be accessible to:
- Authorised personnel within Coretrust;
- Website hosting and technology service providers;
- Email and communications service providers;
- Website analytics providers, including Google Analytics; and
- Other service providers or professional advisers engaged by Coretrust where necessary to support our business operations.
We do not sell your personal data. Where third-party service providers process personal data on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.
5. Overseas Transfer of Personal Data
Some of our service providers, technology platforms or systems may process or store personal data outside Singapore. Where personal data is transferred outside Singapore, Coretrust will take appropriate steps to ensure that the personal data continues to receive a standard of protection comparable to that required under applicable Singapore data protection requirements.
6. Retention of Personal Data
Coretrust retains personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, managing business relationships, maintaining appropriate records and complying with applicable legal or regulatory obligations. When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it appropriately, subject to any applicable legal, regulatory or business record-keeping requirements.
7. Protection of Personal Data
Coretrust takes reasonable steps to protect personal data in its possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Access to personal data is limited to authorised persons and service providers where access is reasonably necessary for legitimate business purposes. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Access and Correction Requests
You may contact us to request access to personal data that we hold about you or to request correction of inaccurate or incomplete personal data, subject to applicable laws and exceptions. We may need to verify your identity before processing such requests. Please contact our Data Protection Officer using the contact details below.
9. Withdrawal of Consent
Where we rely on your consent to collect, use or disclose personal data, you may withdraw your consent by contacting us. Please note that withdrawal of consent does not affect the lawfulness of any collection, use or disclosure carried out before the withdrawal. Depending on the circumstances, withdrawing consent may also affect our ability to continue providing certain services or responding to certain requests.
10. Marketing Communications
Submitting an enquiry to Coretrust does not require you to provide consent to receive marketing communications. Where marketing consent is required, we will provide an appropriate opportunity for you to provide or withhold that consent separately. You may also contact us if you no longer wish to receive marketing communications from us.
11. Data Protection Officer
Coretrust has designated a Data Protection Officer to oversee matters relating to personal data protection.
Data Protection Officer
Coretrust
Email: info@coretrustsg.com
If you have any questions about this Privacy Notice, our personal data handling practices, or your personal data, please contact us using the email address above.
12. Contact Us
For enquiries regarding this Privacy Notice or personal data protection, please contact:
Coretrust
Email: info@coretrustsg.com
You may also contact us through the enquiry form available on our website.
13. Updates to This Privacy Notice
Coretrust may update this Privacy Notice from time to time to reflect changes in our personal data practices, services, technology, legal or regulatory requirements.
The latest version will be published on this page with the relevant updated date.
Privacy Notice last updated: 23 September 2026